Introduction and Scope
pjok64 ("we", "our", "platform") provides a reliable and secure online entertainment service for users in Bangladesh. This Privacy Policy ("Policy") sets out our commitments and practices regarding the collection, processing, storage, and protection of your personal information.
When you use the pjok64 website (pjok64.cam), register an account, make a transaction, or use any of our services — you are considered to have agreed to the terms of this Privacy Policy. This Policy applies to all users associated with our services.
The security and privacy of your personal information is our highest priority. We do not sell, rent, or transfer your information to any unauthorized party. Your information is not shared with any third party except in the specific circumstances described in this Policy.
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What Information We Collect
pjok64 collects only the information necessary to provide services, ensure security, and comply with applicable laws in Bangladesh.
Personal Identity Information
- Full name and date of birth
- Valid email address
- National ID card or passport details for identity verification
- Residential address
Financial Information
- bKash, Nagad, Rocket, or bank transfer account numbers (for transaction processing only)
- Deposit and withdrawal history
- Betting and gaming transaction records
Technical and Usage Information
- IP address and device identifier information
- Browser type and operating system
- Login time and session information
- Page navigation and click data
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How We Collect Information
We collect your information through various methods:
- Directly provided: Information you give us yourself during account registration, login forms, payment forms, or support contact.
- Automatic collection: Cookies, log files, and session data automatically collected from your browser or device.
- Payment processing: Confirmation information received when a transaction is completed through bKash, Nagad, Rocket, or banking services.
- Identity verification: Document information provided during verification of your age and identity.
We do not collect sensitive information such as religious identity, political opinions, or medical history, nor do we have any need to do so.
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Purpose of Using Your Information
pjok64 uses your personal information only for the following specific purposes:
- Creating, managing, and keeping your account secure
- Processing deposits and withdrawals
- Verifying your age and identity (21+ confirmation)
- Preventing fraud, money laundering, and illegal activities
- Providing you with support via 24/7 live chat and email
- Improving and customizing services based on your preferences
- Sending new bonus offers and promotional information (only if you have given consent)
- Meeting legal and regulatory obligations
- Monitoring platform security and performance
Before using your information for any purpose beyond those listed above, we will obtain your consent again.
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Data Storage and Security
pjok64 has adopted industry-standard security measures to protect your information. Our servers and databases are secured with the highest encryption technology.
Technical Security Measures
- 256-bit SSL/TLS encryption — all data transfers are secured
- Encryption at rest — stored data is also protected
- Firewall and intrusion detection systems
- Regular security testing and audits
- Multi-layer access controls
Your financial information (such as bKash or Nagad account numbers) is not stored on our own servers — it is transmitted only through secure channels at the time a transaction is completed.
We retain your information for as long as your account is active or as needed to provide services. Some information may need to be kept for a defined period due to legal obligations.
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Sharing Information with Third Parties
pjok64 does not sell your personal information under any circumstances. However, for the purpose of operating our services, we may share information in the following limited situations:
- Payment processors: Information necessary to complete bKash, Nagad, Rocket, or bank transactions is shared with the relevant payment institution.
- Identity verification services: With authorized verification service providers to complete the KYC process.
- Legal authorities: When required to comply with Bangladeshi law or a court order.
- Addressing security threats: With relevant authorities to prevent fraud or cyber attacks.
All third parties we work with are bound by agreements consistent with our privacy standards. They may use information only for the specified purpose and in accordance with our instructions.
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Cookies and Tracking Technologies
pjok64 uses cookies and similar technologies to operate the website effectively. Cookies are small text files stored in your browser that improve your browsing experience.
Types of Cookies
- Essential cookies: Required to maintain login state, store security tokens, and manage sessions. Disabling these will prevent the platform from working properly.
- Functional cookies: Used to remember your preferred language, game settings, and display preferences.
- Analytical cookies: Used to understand which pages users visit most and to improve service quality.
You can control cookies by changing your browser settings. However, disabling essential cookies may prevent account login and transactions from completing properly.
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Your Rights and Choices
As a pjok64 user, you have the following rights over your own information:
- Right of access: You can request to see what information we hold about you.
- Right to correction: You can request that incorrect or incomplete information be corrected.
- Right to deletion: In certain circumstances you can request that your personal information be deleted, though some information may need to be retained due to legal obligations.
- Right to restrict processing: In certain circumstances you can ask us to limit the processing of your information.
- Right to unsubscribe from marketing communications: You can contact us to stop receiving promotional emails or messages.
- Right to data portability: You can request a copy of your information in an organized format.
To exercise these rights, contact our support team via live chat or email. We will aim to respond to your request within 30 business days.
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Privacy of Minors
pjok64's services are strictly for persons aged 21 or older. We do not knowingly collect any information from persons under the age of 21.
Age verification during account registration is mandatory. If we become aware that a user is under 21, that account will be closed immediately and the associated information will be securely deleted.
If you believe that a minor has registered on our platform, please notify our support team immediately.
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Policy Changes
pjok64 may update this Privacy Policy from time to time due to service improvements, legal changes, or business requirements. For any significant changes:
- The "Last Updated" date at the top of the page will be changed.
- For important changes, we will send a notification to your registered email address.
- Continuing to use the platform after a change is made will be considered acceptance of the updated policy.
We encourage you to review this page regularly so you are always informed about how your information is being managed.
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Contact
For any questions, requests, or concerns related to this Privacy Policy, please contact our data protection team:
Email: [email protected]
24/7 Live Chat Support — speak with us directly in Bengali
We generally aim to respond to emails within 24-48 business hours. For urgent matters, please use live chat.